Small Animal Specialist Hospital (SASH) has its very own VetICU – a dedicated animal emergency and critical care service operating 24/7.

Run by highly experienced vets and nurses who only work in emergency care, the VetICU sees everything from life-threatening emergencies to less-serious problems that owners might be unsure of.

Just like your regular hospital, there’s no appointment system and emergency cases are seen in order of urgency. We try to keep waiting times as short as possible and have up to four vets available after-hours to help pets and their owners.

If I come in to emergency…

Try and call ahead on (02) 9889 0289 so we can be prepared to care for your sick or injured pet. The front door will be locked after hours for security reasons, so as you arrive, please press the doorbell and we will attend to you ASAP.

When do pets need to come to emergency?

Call if you are unsure, but some of the reasons you might bring your pet to emergency include:

  • Changes to breathing (faster breathing, breathing harder, panting excessively)
  • Snake bites
  • Paralysis ticks
  • Overheating
  • Excessive coughing, vomiting or diarrhoea
  • Straining to urinate or defecate
  • Collapsing or severe weakness/fatigue
  • Paralysis or inability to move normally
  • Ingesting poisons such as: rat bait, snail or slug bait, antifreeze, human or pet prescription medication, chocolate, macadamia nuts, grapes, raisins or sultanas
  • Trauma such as being hit by a car, falling off a balcony or dog or cat fights
  • Vomiting blood
  • Abdominal bloating
  • Distress or drooling after eating a bone or other object
  • Eating a fishhook or anything not meant to be ingested
  • Any condition causing excessive pain

I brought my dog Jasmine to Emergency at SASH after she collapsed. Within hours they had made her comfortable & diagnosed what was wrong with her. The staff were great.

– Brooke

We really felt that Kuta, and ourselves received the best possible service from the veterinary and front counter team. Your professionalism and compassion was outstanding and would like to give our warm thanks.

– Amanda & Mitch Taylor

Meet the emergency team at SASH here.