All SASH hospitals are open 24/7 all holiday season
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24/7 Emergency

You can bring your pet to our emergency department at any time and no appointment is necessary.

Open 24/7 everyday including public holidays

If your beloved pet is ever in need of urgent medical attention, please call or bring them in so that our team of world-class vets and nurses can diagnose and treat them in our cutting-edge facilities.

You can bring your pet to our emergency department at any time and no appointment is necessary. If you are unsure about whether your pet needs to see an Emergency Veterinarian, please feel free to call our friendly team, any time of the day.

Our friendly, caring and highly experienced team of vets are here for you 24 hours, 7 days a week. Our veterinary emergency department is equipped to handle any and all emergencies and will make sure your pet receives the best care available in North Ryde, Western Sydney, Alexandria, Adelaide, and the Central Coast.

SASH hospitals do not charge public holiday or after-hours surcharges. Any procedures or diagnostic tests (such as blood tests or x-rays) will be only conducted with your consent. Our experienced Emergency Vets will provide options for you depending on your pets condition, and your personal preferences. If you have concerns about finances, please let our team know, so they can work with you to provide the most appropriate treatment plan for you and your pet.

Does my pet need emergency treatment?

Just like emergency departments in human hospitals, SASH Emergency can become extremely busy. The most urgent cases always take priority, meaning that less urgent cases may experience extended waiting periods. For families, a decision needs to be made about whether or not the pet needs to be treated, or if they are able to wait until their regular vet can see them the next day.

The following can help you decide if you wish to bring in your pet through to SASH Emergency.

graph showing the wait times for triage at SASH

The SASH Emergency difference

SASH Emergency is open 24/7, 365 days a year. Our Emergency departments are among the largest and most resourced in the areas in which they operate. This generally means shorter wait times and a faster response to urgent cases.

When you bring your pet to SASH Emergency, you can have peace of mind that they will receive the best possible care. Our Emergency Veterinarians and Nurses are highly experienced in providing urgent care, utilising facilities comparable to human hospitals.

In life-threatening situations, veterinarians that have specialised in critical care can make a difference. SASH is fortunate to have Australia’s largest team of Specialists in Critical Care that oversee each hospital’s bespoke and state-of-the-art ICU (intensive care unit), each built to support the Emergency department. Once your Emergency Veterinarian has determined that additional expertise or hospitalisation is required, your pet will have access to a higher level of care through a Specialist in Critical Care.

SASH Emergency Vets never work alone. Through SASH’s unique multidisciplinary ethos, SASH Emergency Veterinarians will collaborate or internally refer complex or highly specialised cases to the appropriate specialist department, many of which cannot be found in other Australian veterinary hospitals. Examples include:

Please note that not every service is available at every SASH hospital. For more information, please call the numbers at the top of the page.

After arriving at SASH Emergency

Emergency care is prioritised by the urgency of the case, and does not operate on a first come first serve basis. Upon arrival, your pet will be triaged to assess the urgency of the case. Generally speaking, longer wait times is a good thing, as it means your pet is medically stable, which may not be the case for other patients.

Our Emergency Vet Locations

When Should I Bring My Pet To Emergency?

Call if you are unsure, but some of the reasons you might bring your pet
to our 24 hour vet emergency department include:

SASH 24/7 Emergency FAQs

No. Pets can be brought to the Emergency department at any time, without having to make an appointment. We encourage anyone who is concerned about a pet to contact us, or bring the pet to us, so we can diagnose and treat them immediately.

Just like human hospitals, the wait time at SASH Emergency is highly dependent on the case load at any given time, but priority will always be given to those requiring the most serious and urgent care. Patients will always be seen and triaged soon after arrival by our experienced nurses. SASH hospitals are among the biggest vet hospitals in their region of operation. This means that generally, wait times are shorter than other hospitals.

Pets brought to the Emergency department are promptly assessed by an experienced triage nurse. An Emergency Veterinarian will then consult with the owner and formulate a preliminary diagnosis and provide supportive treatment. If a patient requires ongoing care, we will admit the pet and collaborate with our colleagues in other departments at SASH, such as Surgery , Internal Medicine, and Critical Care , to ensure that we best meet the patient’s needs. Emergency care is the first crucial part of the patient’s journey to recovery. The collaborative approach at SASH ensures that every patient has the benefit of many different teams working closely together to restore their quality of life.

Although Emergency Vets are trained to deal with all sorts of emergencies across many species, they are not avian or exotic specialists. SASH has an Avian & Exotics department only at its North Ryde hospital.

Our 24/7 Emergency Team

Dr Anna Angeliewa 

Emergency Veterinarian

Dr Tegan Boyd

Emergency Veterinarian
Boarded in Emergency & Critical Care

Dr Olivia Chin

Emergency Veterinarian

Dr Megan Collins

Resident in Critical Care

Dr Sunishka (Suni) de Silva

Emergency and Critical Care Veterinarian
Boarded in Emergency & Critical Care
Specialist in Emergency & Critical Care
Resident in Emergency & Critical Care

Dr Alexander Hibbard

Emergency Veterinarian
Specialist in Emergency & Critical Care

Dr Charis Hii

Emergency Veterinarian
Lead Emergency Veterinarian

Dr Kayla Jackson

Resident in Emergency & Critical Care
Specialist in Emergency & Critical Care
Boarded in Emergency & Critical Care
Lead Emergency Veterinarian

Dr Claudia Leung

Resident in Critical Care
Registrar in Critical Care

Dr Yuh-Ru Lin

Emergency Veterinarian
Specialist in Emergency & Critical Care
Emergency Veterinarian