At SASH, we cater to all kinds of animal companions, including pocket-sized furry friends and pets with feathers, shells and scales.
When choosing a treasured animal companion, families are increasingly considering alternatives to dogs and cats. Some of these more unusual types of animals, such as birds and fish, can live for many years, with strong bonds developing between people and their pets.
As the number of these pets increases, so too does the need for veterinary services that specialise in caring for them. The Avian & Exotics department at SASH is one of a small number of veterinary teams in Australia dedicated to providing these pets with the same advanced level of care that families expect for more traditional furry friends.
At SASH, the Avian & Exotics team also works closely with other teams in the same hospital, including Emergency, Surgery, Dermatology, Internal Medicine and Ophthalmology. Not only does this collaborative, multi-disciplinary approach result in the best possible patient care, it also fosters a high level of hospital-wide skill in handling avian and exotic species, which is crucial for reducing patient stress. It is very important to us that families feel comfortable and confident in bringing their pets to SASH, knowing that we understand and provide for every aspect of their needs.
About the Avian & Exotics team
The Avian & Exotics team at SASH includes veterinarians with extensive knowledge and expertise in the medical and surgical care of avian and exotic pet species. One or our veterinarians, Dr Melinda Cowan, is currently the only clinical veterinarian in NSW who holds a specialist qualification specifically in avian species. Dedicated avian and exotics nurses are essential members of our team, providing assistance during consultations, as well as skilled and compassionate care for patients staying with us in hospital.
The Avian & Exotics team provides state-of-the-art care for:
If your beloved pet is ever in need of urgent medical attention, please call or bring them in so that we can diagnose and treat them in our world class facilities.
You can bring your pet to our emergency department at any time and no appointment is necessary. However, please understand that emergency care is prioritised by the urgency of the case, and does not operate on a first come first serve basis. Upon arrival, your pet will be triaged to assess the urgency of the case. Generally speaking, longer wait times is a good thing, as it means your pet is medically stable, which may not be the case for other patients.
Our friendly, caring and highly experienced team of vets are here for you 24 hours, 7 days a week. Our veterinary emergency department is equipped to handle any and all emergencies and will make sure your pet receives the best care available in Sydney, Adelaide, and the Central Coast.
We have procedures in place to keep you and our team safe during the COVID-19 pandemic, including social distancing.
Frequently asked questions
The Avian and Exotics department do their best to accommodate emergencies in addition to pre-booked appointments. Where it is not possible to see emergency cases in a timely fashion, the SASH Emergency team is always available for initial assessment and care of avian and exotic pets.
No referral is required, although if your pet is currently in the care of another veterinarian, we encourage you to discuss the option for referral with them prior to consultation at SASH.
We understand that minimising stress is crucial for the care and well-being of avian and exotic pets, whether they are visiting us or a consultation or staying with us in hospital. At SASH, we ensure that our patients are as comfortable as possible by:
- having a separate waiting room on a different floor to the waiting area for dogs and cats
- preventing dogs and cats from entering the Avian & Exotics department, as even their scents are different and can cause distress to birds and exotic pets
- encouraging families to ensure that birds and exotic pets are accommodated in appropriate carriers when they are brought to the hospital
- ensuring a high level of hospital-wide awareness of the special needs of avian and exotic species, and skill in handling these pets
- having a separate, purpose-built wing for patients admitted to hospital