My 15‑year‑old cat needed laser treatment on her nose, and the incredible Dermatology team at SASH cared for her with such skill and compassion. As the self‑proclaimed “crazy cat lady,” I was anxious and haunted by the memory of losing a beloved 7‑year‑old cat during surgery years ago. Walking back into a veterinary hospital brought all those fears to the surface, and I braced myself for the worst.
But this time, everything was different. My fears were met with patience, kindness, and genuine empathy. The SASH team didn’t just treat my girl — they supported me through every moment, explaining each step, checking in on how I was coping, and making sure I felt informed and safe. They made us feel like part of their family, surrounding us with warmth and understanding at a time when we needed it most. Their compassion turned worry into gratitude, and I’ll forever treasure the way they cared for us both.
And truly, the follow‑up from the team after surgery has been exceptional — attentive, thoughtful, and deeply reassuring. They didn’t just provide medical care; they provided comfort, connection, and a level of support that made all the difference.
– North Ryde NSW, Western Sydney NSW
